ACCOUNTING

    Accountants are past the "should we use AI?" debate.

    Alistair TomsDecember 2024
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    The more useful question now is: "How do we run the practice differently because AI exists?"

    A recent CPA Practice Advisor article looking ahead to 2026 frames this shift clearly for the accounting profession: the firms that pull ahead won't be the ones with the most AI tools — they'll be the ones that orchestrate AI into firm-wide processes, so time savings and quality improvements compound. For accountants, that distinction matters because it separates "handy shortcuts" from a genuine operational advantage.

    For accountants, AI is moving from "assisting" to "acting"

    Most accountants have already used AI in small, low-risk ways: rewriting client emails, summarising meeting notes, drafting engagement comms, or turning rough bullet points into a cleaner memo. Helpful, but it doesn't change the shape of the work.

    What CPA Practice Advisor highlights is the next wave: agentic AI - AI that can initiate steps, route work, reconcile inputs, and produce "ready for review" outputs. For accountants, that's a big deal because the pain isn't typing; it's the friction across the job.

    If you're in public practice, you'll recognise where time disappears:

    • client docs arriving across email, portal, "quick text messages", and random PDFs
    • missing info discovered late (often at review, or worse, right before lodgement)
    • endless follow-ups that rely on a senior remembering to chase the client
    • re-keying data or reformatting files so they fit the system
    • handoffs between admin → accountant → reviewer → partner where context gets lost
    • review time spent on low-risk items instead of exceptions and judgement calls

    For accountants, AI only becomes meaningful when it reduces those bottlenecks - not when it just makes writing faster.

    The accountant's trap: "tool sprawl"

    Most accounting firms already have a tech stack that's more capable than how it's used day-to-day. Yet busy periods are still stressful and busier than they should be. That's why the CPA Practice Advisor article's blunt question resonates for accountants and partners: if technology is this powerful, why does the work still feel this hard?

    Because many firms have adopted tools, but not a system.

    Accountants can have:

    • a client portal
    • practice management
    • process boards
    • document tools
    • AI features inside tax/audit software
    • separate AI apps for writing and summarising

    …and still experience the same workload stress if none of it connects into a single, repeatable system. From an accountant's perspective, that's when AI becomes another tab you feel guilty for not using, rather than something that actually lifts capacity.

    What "orchestration" looks like for accountants in practice

    Orchestration is just process discipline - the job moves in the same direction every time.

    Here's a practical accounting example: a tax job as a pipeline (not a collection of tasks):

    1. Ingest (one front door)

    Client documents come in through a consistent channel, not "wherever the client felt like sending it".

    2. Validate (early completeness)

    Missing items are identified early, and requests go out consistently (not discovered at review).

    3. Prepare (structured drafting)

    Data extraction, workpaper setup, and drafting occurs in a repeatable structure so juniors aren't reinventing the wheel.

    4. Review (exceptions first)

    Reviewers see what matters: exceptions, anomalies, judgement points (with supporting context).

    5. Deliver (consistent output)

    Client-facing outputs are consistent, clear, and easier to approve, reducing back-and-forth.

    This is the "tools to systems" shift CPA Practice Advisor is pointing accountants towards. Firms that operationalise AI inside processes will compound gains; the rest will run isolated tools and experience little to no benefit.

    A "digital senior": A role accountants will increasingly need

    CPA Practice Advisor also calls out an emerging role some firms are actively developing: the "digital senior". For accountants, this is the person who blends technical accounting competence with process design and AI oversight.

    They're not a programmer. They're the practical operator who:

    • knows where jobs get stuck in the real world
    • can set "review-ready" standards (what good looks like - before it hits a manager/partner)
    • can supervise AI-assisted outputs appropriately
    • can train the team in a way that reduces fear and increases consistency

    The winning firms won't just buy technology, they'll build repeatable standards, train their teams accordingly and integrate quality control.

    Governance is becoming part of the accountant's everyday work.

    For accountants, AI adoption is never just about speed, it's about risk, quality, and defensibility

    CPA Practice Advisor highlights governance as non-negotiable, and in practice that aligns with what partners already expect.

    A sensible accountant-first approach looks like:

    • human sign-off stays mandatory
    • outputs should be traceable (sources, workpaper links, evidence)
    • standardised ways of using AI (templates/prompts/checklists), not everyone freelancing
    • clear controls on where client data goes, who can access it, and what is retained

    This is how accountants keep professional judgement central while still getting the efficiency gains.

    How accountants can start without overwhelming the team

    If you want momentum, don't roll out "AI everywhere". Start with one lane where accountants will actually feel the benefit quickly:

    • document-heavy work
    • repetitive steps
    • easy to measure (turnaround time, fewer follow-ups, fewer review notes)
    • high frustration in busy season

    Then make that lane the standard. For accounting firms, "one process at a time" is how you reduce change resistance and build confidence without creating chaos.

    Where Dojo fits (for accountants)

    Dojo is designed to help accountants move from using AI tools to running AI-enabled processes - the kind CPA Practice Advisor is pointing to: less admin, clearer job flow, better review readiness, and more capacity without simply asking staff to work harder.

    Give it a go here and start a free trial.

    Reference: CPA Practice Advisor, "Experiences 2025 – The Path Ahead: Technology Trends for Accountants in 2026 From Automation to Orchestration" (22 Dec 2025).

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